Frequently Asked Questions
Everything you need to know about your custom Greek apparel and gear.
How long will it take to receive my custom order?
Standard production time for custom Greek apparel is typically 5-10 business days, plus shipping time. During peak recruitment seasons, this window may extend slightly.
Can I return a custom-made item?
Because custom items are made specifically for your organization and specifications, we cannot accept returns or exchanges unless the product is defective or an error was made on our part.
Do you offer group discounts for chapter orders?
Yes, we offer tiered pricing for bulk orders. Please contact our group sales department for a custom quote on orders of 12 items or more.
Are your products officially licensed?
Absolutely. Something Greek is an official licensed vendor for all the fraternities and sororities listed on our site, ensuring a portion of your purchase supports your national organization.
How should I care for my sewn-on letter garments?
To preserve the quality of your twill letters, we recommend washing garments inside out in cold water and hanging them to air dry.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and Apple Pay for a secure checkout experience.